+48 504 488 796 doradztwo@propersona.pl
1 Kwi, 2021

Senior IT Field Support

Skawina – Lesser Poland Voivodship

Our Client is a global leader in metal flow engineering, providing a full range of engineering services and solutions to it`s customers worldwide, principally serving the steel and foundry industries.

Zadania:
  • The first level of support of our employees located in Skawina by solving their technical
    problems
  • Forwarding requests to higher levels
  • Contacting external suppliers in case such need arises
  • Keeping customer relations with employees while solving their problems
  • Providing simple level 1 user training for employees
  • Managing and maintaining Job documentation through a ticketing system
  • Support peers with technical issues
  • Administration and support of the following systems at level 1:
    – Servers (Patching and small fixes)
    – Network and Cabling
    – All computers and terminals except production equipment
    – All software
    – Printers and Scanners
    – Other small IT equipment
    – Purchasing
  • On-Call Availability outside office hours
  • This position does not allow remote work

Wymagania:

  • Secondary education in IT is required (preferable higher education in IT)
  • At least 2 years of experience in a similar position
  • Fluent Polish and at least intermediate English (B2)
  • At least basic knowledge of the following:
    telephony, printing, client OS – preferably intermediate, Desktop Management – preferably
    intermediate, Domain Services, Thin Client, Server OS, Virtualization, SAP, HALO, TCP/IP,
    Networking (LAN, WAN).
  • Software knowledge:
    MS OFFICE (WORD, EXCEL, POWERPOINT) – Intermediate, WINDOWS SERVER – Intermediate
    VSPHERE – Basic, WINDOWS OS – Advanced, SAP – Basic, HALO – Basic, CITRIX – Basic.

Benefity:

  •  Attractive Compensation
  • Lunch Card
  • Private Health Care
  • Chance to Build Processes and Standards
  • International Work Environment
  • Creative Atmosphere and Great People
  • Internal Referral Program
  • Holiday Allowance
  • Recognition and CSR activities